|
|
Monitor FAQ
Please click the problem, in order to see the help
- Why is the power light on my monitor not coming on?
Make sure the power button is ON and the Power Cord is properly connected to a grounded power outlet and to the monitor.
- The
power light is on, but my screen remains black?
If the power light indicator is orange, the monitor
is in stand-bye, please check the power save status of the PC.
You can check if the PC is working by pressing the CAPS LOCK key, if the CAPS
LOCK light on the keyboard changes, the PC is likely working correctly.
Make sure the video cable is inserted properly.
To determine if the screen is defect, you can connect it to a different PC, if
the screen remains black, the monitor is defective.
- I
am missing a color?
Please check the connection of the VGA or DVI cable.
If in doubt, please try a VGA or DVI cable from another monitor or connect the
monitor to another PC, if the problem remains, the monitor is likely to be
defective.
- Why do I see horizontal & vertical disturbances or waving on the screen? (Applies to LCD Monitors Only)
Use the Windows Shut Down screen and activate the AUTO-ADJUST feature of your monitor. You can display the Windows Shut Down screen by pressing START & then Shut Down. After the monitor has performed AUTO-ADJUST, press CANCEL to return to your regular desktop. Refer to the monitor's documentation for instructions on how to activate the AUTO-ADJUST feature.
- Why is the display of my monitor blurred or unfocused? (Applies to LCD Monitors
Only)
Why do images on my WIDE screen monitor look stretched or
compressed?
Make sure the monitor is set to run at its true or native resolution. Following are the proper resolutions for each model :
| Display Type |
Aspect Ratio |
Resolution |
| 15" Monitor |
4:3 |
1024*768 |
| 15" Monitor |
16:10 |
1280*800 |
| 17" Monitor |
4:3 |
1280*1024 |
| 17" Monitor |
16:9 |
1440*900 |
| 19" Monitor |
4:3 |
1280*1024 |
| 19" Monitor |
16:9 |
1440*900 |
| 20" Monitor |
4:3 |
1600*1200 |
| 20" Monitor |
16:9 |
1680*1050 |
| 20" TV |
4:3 |
800*600 |
| 22" Monitor |
16:9 |
1680*1050 |
| 23" Monitor |
4:3 |
1600*1200 |
| 23" Monitor |
15:9 |
1280*768 |
Disturbances can occur if you operate the monitor on a
different resolution.
Only the above mentioned resolutions will guarantee a crisp and
natural image.
- Monitor displays “Input Not Supported”. (LCD monitor only)
This means the computer is sending an incompatible display mode to your monitor. Please check the user’s manual for supported display mode or input and configure your computer to those settings. The recommended setting for LCD panel is 1024x768 resolution and you may need to change the refresh rate of the monitor to 60Hz.
- Missing
Pixels
Even though the high standard of
production nowadays, the manufacturing process of LCD Displays can
not guarantee a pixel-error free display.
Most of the displays are manufactured according to the
International accepted ISO13406-2 standard, which generally means
that 5 lit or darks sub pixels are allowed.
Please check the documentation supplied with your monitor to find
out how many pixels are allowed for your monitor.
If there are more pixels than the standard from the manufacturer,
the display can be exchanged.
- Drivers
Principally no special drivers are needed
for LCD monitors.
The standard Plug-n-Play driver which is supplied with your copy of
Windows will be sufficient.
|
